SERVICE
At Milantractor we have developed a complete programme of after-sales assistance to support our customers in all their operations: start-up, routine and extraordinary maintenance, operating support.
We offer a tailored, continuous support service to ensure that your machinery and systems remain fully efficient at all times, complying with all environmental and safety regulations, and allowing all our customers to work in total serenity while minimising their management costs.
INSTALLATION SERVICE
Installation is an important and delicate phase which requires technical skill and experience. The ideal choice is to rely on sector specialists, trained to guarantee a service that complies with all applicable regulations. Milantractor offers a complete installation service for generator sets and fire-fighting motor pumps. Supported by our design and engineering department, our specialist staff can handle the whole process, in full compliance with the applicable standards: positioning, installation and connection to existing systems, on-site testing.
TURNKEY INSTALLATION
- site inspection for positioning the generator set
- preliminary installation study
- technical/financial offer
- installation plan
- production of drawings and specifications
- generator set positioning
- mechanical, hydraulic and electrical connections
- start-up
- functional testing
- power testing with load banks
ROUTINE
MAINTENANCE
To keep your systems running at full efficiency, we offer a preventive maintenance service with quarterly, six-monthly or annual servicing for generator sets, industrial motors and motor pumps.
MILANTRACTOR ADVANTAGES AND MAINTENANCE
- sure maintenance budget costs
- system efficiency at all times
- continuity of service
- machine management appointed to a professional and competent team
- peace of mind in terms of compliance with safety conditions
- availability of replacement machines (generator sets only)
MILANTRACTOR TAILORED CONTRACTS
Total Management
To keep your systems running at full efficiency, we offer a preventive maintenance service with quarterly, six-monthly or annual servicing for generator sets, industrial motors and motor pumps.
Routine Management
Interventions and operations planned according to working hour schedules
Stand-by Management
Interventions and operations planned on a periodic basis: monthly, quarterly, six-monthly or annual
EXTRAORDINARY MAINTENANCE
Milantractor also offers an extraordinary maintenance service to manage unforeseen problems. For any operational difficulties, we can make available skilled mechanical and electrical technicians and specialist designers to ensure the compliance of your systems.
THIS INCLUDES:
- general servicing of diesel engines, generator sets, motor pumps, electrical cabinets
- adaptation of diesel engine unit installation premises to comply with the regulations in force concerning electrical installations, hydraulic connections, exhaust gases, soundproofing and fuel storage
- analysis of the safety regulations in force
- fulfilment of statutory requirements
- technical consultancy for preventive evaluations
- quotations for analysing the convenience of servicing interventions
OPERATIONAL ASSISTANCE
In the event of failure, it is fundamental to intervene promptly to prevent any greater damage or delay in restart times. With our assistance network that covers the whole of Italy and a constantly replenished warehouse, Milantractor is always ready to support your systems, rapidly and professionally. Our operating teams are equipped with workshop-vans and test benches for engines and generator sets, and so are able to quickly:
- diagnose and analyse any technical failures
- identify the most effective and convenient intervention
- rapidly proceed with the intervention
- put the system back into operation
- run the required operating tests